The Airbnb concierge playbook
Everything we wish we'd known — from the founder of BnbLord (one of the first Airbnb concierge companies, merged with GuestReady), operating ~40 short-term rentals today. The PMS to choose, the tool stack, cleaning & linen, contracts, commission and client acquisition — plus free tools. No fluff, all production-tested.
Whether you run other owners' properties or your own as a semi-professional host — the tools and methods are the same.
Guide
Start & run an Airbnb concierge company: PMS, tools, cleaning, linen, commission, client acquisition — by the founder of BnbLord.
Ranking
Our ranking of 202 markets worldwide by demand, regulatory climate and seasonality.
Checklist
The field checklist we use at every turnover — room by room, with the traps that cost a star.
Tool
Generate your owner mandate (commission, caps, set-up fee) — free Word/PDF export.
Tool
Full P&L, cash flow, 10-year IRR and tax — export to PDF or Excel.
Partner
Refer owners whose premises can be converted — earn a 10% referral fee, success-based.
2015
BnbLord founded — one of the first Airbnb concierge companies
~53% / 40%
of our bookings from Airbnb / Booking.com over 12 months
~40
short-term rentals operated today across Paris, Bordeaux, Nice
One long read covering the PMS, the full stack, cleaning & linen, the commission maths and how we find owner clients — then grab the free tools.