Vacasa — guest reviews, homes managed & competitors

Vacasa

vacasa.com · Portland, Oregon, USA · since 2009

Full-service vacation-rental management on behalf of owners, ~35,000 homes across North America (Atlanta, Austin, Boston, Nashville, Orlando...); acquired by Casago in late 2024.

4.59

Guest rating
(Airbnb/Booking)

2 123

Homes managed
(distinct)

34 369

Guest reviews
total

Official website ↗

Presence by city

Homes managed by Vacasa and average guest rating in each market.

City	Guest rating	Homes	Reviews
Orlando	★ 4.64	723	2 329
Scottsdale	★ 4.59	480	6 707
Austin	★ 4.76	264	8 589
Nashville	★ 4.55	206	5 951
Seattle	★ 4.49	157	6 025
San Diego	★ 4.78	124	660
Savannah	★ 4.29	90	3 285
Boston	★ 4.64	43	550
Atlanta	★ 4.46	36	273

What we know about Vacasa

Founded2009, Portland, Oregon, USA

FoundersEric Breon, Cliff Johnson

Pricing / commissionPas de taux public affiché : devis personnalisé par bien. Estimations tierces d'environ 25-35% des revenus (sources : redawning.com, touchstay.com).

Trustpilot4.3/5 (16 574) — view (solicited reviews)

In the press

SkiftVacasa Is Now a Casago Company After Acquisition Closes

PhocusWireSTR management company Casago acquires much larger — but struggling — Vacasa

SkiftCasago Sold Nearly All Vacasa's Property Manager Acquisitions and Turned Many Into Franchises

How to read this rating. The guest rating aggregates Airbnb/Booking reviews across all managed homes — real, unfiltered stays. Google/Trustpilot reviews are only solicited from already-happy clients: we show them when available, but never rank on them.

Top competitors of Vacasa

Concierges active in the same cities.

#	Concierge	Guest rating	Reviews	Homes
1	Evolve 17 cities	★ 4.64	102 558	4 271
2	AvantStay 8 cities	★ 4.70	14 196	1 352
3	Casago 6 cities	★ 4.55	7 700	430
4	ITrip Vacations 6 cities	★ 4.70	11 233	319
5	Grand Welcome 4 cities	★ 4.65	12 939	427
6	LiveSuites 6 cities	★ 4.83	162	244